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Frequently Asked Questions
What are your shipping options and delivery timeframes?â–Ľ
We offer express worldwide shipping on all orders. Domestic deliveries typically arrive within 2-4 business days, while international orders reach your doorstep within 5-10 business days.
How do I return or exchange an item?â–Ľ
If your purchase isn't quite right, you can return it within 30 days of receipt. Ensure items are unworn with original tags attached to receive a full refund.
Which payment methods do you accept?â–Ľ
We accept all major credit cards, PayPal, and flexible buy-now-pay-later options like Afterpay and Laybuy, allowing you to secure your favorite premium pieces with ease and security.
How do you ensure the quality of your garments?â–Ľ
Every I Love Ugly piece is crafted with meticulous attention to detail using premium fabrics. We conduct rigorous quality checks to ensure durability and a superior fit.
