Returns & Exchanges

We want you to be fully satisfied with your I Love Ugly purchase, which is why we offer a 30-day return period for all full-priced items. Please ensure all garments are returned in their original, unworn condition with all premium tags and packaging intact.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all labels are attached, and include a copy of your packing slip inside.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.

• 4.
  Inspection and Refund

  Once our quality control team receives and approves your return, your refund or store credit will be processed within 5-7 business days.